Shipping policy
Shipping Policy
At MusicZone Musicals, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.
Shipping Coverage
Pan India Shipping
Most of our products are available for delivery across India through our trusted logistics partners.
Restricted Delivery Products
Certain oversized, heavy, or fragile products are available for delivery only within Delhi NCR, including:
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Delhi
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Noida
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Greater Noida
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Ghaziabad
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Gurugram (Gurgaon)
These products are not eligible for Pan India shipping due to their size, weight. Delivery availability may also be limited to selected serviceable locations within Delhi NCR.
The applicable delivery restrictions will be clearly mentioned on the respective product pages.
Order Processing
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Delivery timelines may vary based on product availability and delivery location.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Additional delivery charges may apply for oversized or special-handling products.
Delivery Attempts
Customers are requested to provide accurate shipping details and contact information. Delays caused by incorrect information may result in additional charges or rescheduling.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging.
Contact Us
For any shipping-related questions, please contact:
Email: musiczone.musical@gmail.com
MusicZone Musicals reserves the right to update or modify this Shipping Policy at any time without prior notice.